Learn how to Manage and Measure your business with Auto Apps Training Videos
Our on-line training videos allow you to view training over the internet 24/7 and instruct using Auto Apps “Best Practice” processes and application
R.O. Writer – PartsTech Connector
Overview of Service Estimator and Gross Profit Per Hour
Overview of the new “Vehicle Life Plan”
Priority and Carry-over hours allow everyone in the service center to focus on labor hours that need to be delivered that day. Learn how to use all the new labor-management tools in Service Connect, Tech Connect, and Insights. Changing the focus from sales to labor hour management immediately increases shop productivity and net profit dollars
The “Vehicle Life Plan” allows a different conversation with your customer; in less than ten seconds, you can auto-fill the maintenance information from current and history repair orders. An easy to read, simple to understand maintenance plan that is designed by both the customer and service advisor around their vehicle goals, helping build a better relationship based on caring about the customer
In 10 minutes or less each Service Advisor can review and update their closed invoices for proper follow-up, updating next oil change due date, adding recommended service to that date, also updating vehicle notes and customer notes so anyone can do the phone, text message, e-mail and/or letter follow-up (This daily review process should take less than 10 minutes a day)
Enhanced Parts Management allows tracking of parts through the whole service process, so everyone in the service center knows the status of each part, updating invoice number and tracking date and time part was ordered and received
Insights Essentials allows you to analyze your customer base in seconds, with customer analysis and retention reporting tools you can analyze your customer base in seconds. Run reports on new, returning, best, and lost customers. Identify customers in the critical time before they become lost. Overview and functionality of the new powerful customer reporting tool
On one screen you can manage and measure the key profit numbers that matter most, learn and understand how to quickly use the advanced reporting tool, with gross-profit-per-hour, current work in progress, and profit reports
Service Estimator solves quoting problem in R.O. Writer™ with approved and recommended jobs displayed on one screen – click and unclick jobs to be sold – recalculates in a second. Drag and drop service jobs, previous history, and current inventory. This powerful new tool puts the fun back into being a service advisor
New reporting on time clock, time management, technician efficiency and shop productivity
Vehicle history lookup, customer care, and oil service follow-up
Auto Apps Dash Board allows for managing Technician hours and loads all on one screen. Reporting on the time clock, e-time, technician productivity, and efficiency
Tech Connect usage and functionality, learn how to best use all the features built into Tech Connect
Learn how to use inventory browse feature when editing and updating parts in inventory
Learn best practice for detail posting and implementation if accounts payable module, including part return, and daily AP audit
Learn how to use and implement the accounts payable module, system setup, detail posting, part and core return, along with reporting
Learn how to read the 5 key reports in R.O. Writer reporting module, the key profit indicators and best configuration of part departments and labor categories
Learn how to setup parts and labor matrix pricing, understand how it works and the best configuration for your service center
Learn how to edit and change verbiage on drop down and how to add and update information
Learn how to get started with the digital inspection program, covers setup and configuration
Learn how to use service adviser and technician reporting to manage inspection habits and sales
Repair Shop Solutions Digital Inspection with Pictures, learn best practice of taking pictures and preforming the digital inspection
New time clock and time management, new enhancements and Auto Apps Dashboard
All the new enhancements for 2nd and 3rd Quarter for Service Connect and Tech Connect
Best way to get started using Auto Apps Priority Hours and Workflow
Service Advisor can create the text message relationship in seconds at the front counter, ensuring a better customer experience. Customer communication is greatly improved allowing for faster approvals, in-process updates of the service visit and follow-up on service performed after vehicle is delivered. All text communication is saved to customer record and can be quickly viewed
Customer communication is greatly improved allowing for faster approvals, in-process updates of the service visit and follow-up on service performed after vehicle is delivered
All text communication is saved to customer record and can be quickly viewed
The Time Management software provides a tool to track 100% of a technician’s time – total vehicle time, actual time and E-Time (expense time)
Tech Connect is a powerful software tool for the Technician, provides labor hours, reporting, vehicle history and the ability to make notes
Service Connect is a powerful software tool for the Service Advisor, with Text Messaging, updating next oil change due date, adding notes and looking up vehicle history in seconds.
Auto Apps Customer and Vehicle Follow-up with Service Connect.
It is all about bringing your vision together with a real plan. In this class we will outline walk through a real world marketing plan that applies to your business. We will talk about using all your tools and make a game plan to increase customer retention by 10% over the next 6 months.
Have more questions?
Call us today.
