Video Training Library


Welcome to Our Video Training Library

Learn how to Manage and Measure your business with Auto Apps Training Videos

 

Our on-line training videos allow you to view training over the internet 24/7 and instruct using Auto Apps “Best Practice” processes and application


Tech Connect Usage and Functionality (18.5 minutes)

Tech Connect usage and functionality, learn how to best use all the features built into Tech Connect


Shop Productivity, Dash Board, and Labor Time Management

Auto Apps Dash Board allows for managing Technician hours and loads all on one screen. Reporting on the time clock, e-time, technician productivity, and efficiency


Reporting – Technician and Time Management (12 minutes)

New reporting on time clock, time management, technician efficiency and shop productivity


Service Advisor “Best Practice” and Follow-up (33 minutes)

Vehicle history lookup, customer care, and oil service follow-up


Smart eCat Usage and Operation – R.O. Writer™

Smart eCat allows you to build invoices and estimates in seconds. Learn usage and operation of this powerful feature, understand how it works and the best configuration for your service center


Smart eCat Setup and Configuration – R.O. Writer™

Learn how to setup and configuration of Smart eCat. Class teaches how to configure Smart Jobs to labor operations, configure for labor times, inventory, job descriptions and parts interface


Inventory Control – R.O. Writer™ Software

Learn how to use and implement the inventory control module, system setup, detail posting, part and core return, along with reporting, all taught around using “best practice” of inventory module


Inventory Browse – R.O. Writer™ Software

Learn how to use inventory browse feature when editing and updating parts in inventory


Advanced Reporting – 5 Key Reports – R.O. Writer™

Learn how to read the 5 key reports in R.O. Writer reporting module, the key profit indicators and best configuration of part departments and labor categories


Accounts Payable – Part 1 – R.O. Writer™

Learn how to use and implement the accounts payable module, system setup, detail posting, part and core return, along with reporting


Accounts Payable – Part 2 – R.O. Writer™

Learn best practice for detail posting and implementation if accounts payable module, including part return, and daily AP audit


Parts & Labor Metrix Pricing – R.O. Writer™

Learn how to setup parts and labor matrix pricing, understand how it works and the best configuration for your service center


Managing Labor Times – Increase Shop Productivity

Priority and Carry-over hours allow everyone in the service center to focus on labor hours that need to be delivered that day. Learn how to use all the new labor management tools in Service Connect and Tech Connect and how changing the focus from sales to labor hours immediately increases shop productivity 5%


Time Management Dashboard

The new enhancements have shown technician have more time to work on vehicles than the service advisors realize

The new time clock and technician time management dash board is simple and easy to use. Learn about these powerful new features and all the new updates and enhancements for this release.


2018 Marketing Plan and Service Advisor Best Practice

Learn new ideas and how to create a powerful marketing plan that has proven to work. You will learn and be provided documentation to create a written Marketing Plan for 2018

Timing follow-up correctly and applying Service Advisor “Best Practice” will increase customer retention 5 to 10 percent along with kick starting your business by adding 10 to 20 additional vehicles to your service bays each week

Most customers fall into the lost category after 8 months, learn how to be proactive by using Follow-up and Text Messenger to build stronger relationships and increase customer retention


New Time Clock and Auto Apps Dashboard

New time clock and time management, new enhancements and Auto Apps Dashboard


Getting Started with Priority and Workflow

Best way to get started using Auto Apps Priority Hours and Workflow


New Enhancements for 2017

All the new enhancements for 2nd and 3rd Quarter for Service Connect and Tech Connect


RSS Digital Inspection with Pictures

Repair Shop Solutions Digital Inspection with Pictures, learn best practice of taking pictures and preforming the digital inspection


RSS Digital Inspection Reporting

Learn how to use service adviser and technician reporting to manage inspection habits and sales


Manage Priority & Carry-over Labor Hours

Jeff’s team at Evergreen Autoworks, WA and Tony’s team at Leonardi of Leonardi Automotive, CA started using Auto Apps Software to manage each day’s labor hours, by changing the service centers focus to labor hours they both increased their gross profit 20% the following month, it’s was easy and simply works.


Text Messenger Dashboard with Quick Text

Service Advisor can create the text message relationship in seconds at the front counter, ensuring a better customer experience. Customer communication is greatly improved allowing for faster approvals, in-process updates of the service visit and follow-up on service performed after vehicle is delivered. All text communication is saved to customer record and can be quickly viewed


Service Connect Overview

Service Connect is a powerful software tool for the Service Advisor, with Text Messaging, updating next oil change due date, adding notes and looking up vehicle history in seconds.


Tech Connect – Overview

Tech Connect is a powerful software tool for the Technician, provides labor hours, reporting, vehicle history and the ability to make notes


Customer Follow-up with Service Connect

Auto Apps Customer and Vehicle Follow-up with Service Connect.


RSS Updating Inspection Layout

Learn how to edit and change verbiage on drop down and how to add and update information


RSS Setup and Configuration

Learn how to get started with the digital inspection program, covers setup and configuration


Tech Connect with Time Management

The Time Management software provides a tool to track 100% of a technician’s time – total vehicle time, actual time and E-Time (expense time)


Text Messaging with Service Connect

Customer communication is greatly improved allowing for faster approvals, in-process updates of the service visit and follow-up on service performed after vehicle is delivered

All text communication is saved to customer record and can be quickly viewed


Service Advisor Best Practice and Daily Use of Marketing Console

Learn best use of updating follow-up on each vehicle the next day. Includes updating customer and vehicle notes. This is one of the service advisors primary responsibility to increase customer retention. The goal is timely follow-up of recommended service and oil change follow-up.

Creating a Marketing Plan

It is all about bringing your vision together with a real plan. In this class we will outline walk through a real world marketing plan that applies to your business. We will talk about using all your tools and make a game plan to increase customer retention by 10% over the next 6 months.

What Customers are Saying

Text messaging is a huge hit, it’s a must have for my service center, been working with Bruce and Paul for years, they deliver

- Autoscope, Dallas TX

Start Growing Your Automotive Service Business Today

Have more questions?Call us today.
602-598-5701